|
Service |
Description of Service
|
On Site |
By
Remote |
Workshop |
|
Pickup and
Delivery |
Round
trip pickup and delivery in Adair County.
Other fees may apply to other counties. |
$35.00 |
N/A |
$35.00 |
|
Computer
Diagnostics Check |
Testing
all hardware/software to determine cause of
problem(s). Fee waived if repairs are
performed. |
$30.00 |
$20.00 |
$20.00 |
|
Hourly Computer
Repair |
Hourly
rate to repair problem(s) after diagnostic is
performed. Minimum of 1 hour. |
$45.00/hr |
$30.00/hr |
$30.00/hr |
|
Computer Tune Up |
Diagnose
and repair operating system issues. Install
service packs and patches. Update anti-virus, scan
for virus, spyware, adware and malicious programs.
Clean registry and optimize system for best
performance. |
$70.00 |
$55.00 |
$55.00 |
|
Software
Installation |
Installation (or repair) of one software title, with
convenient desktop, start menu and quick launch bar
shortcuts for easy access. Configuration with
any external hardware (if applicable) and
verification that no conflict exist with other
devices/drivers. Software not included. |
$35.00 |
$25.00 |
$25.00 |
|
One time data
backup |
Transferring your important data from your computer
to CD, DVD, networked-attached storage, an internal
or external hard drive or another computer.
First DVD included, additional add $2. |
$70.00 |
N/A |
$70.00 |
|
Re/Installation
of operating system. |
Installation (or repair) of operating system,
drivers for all hardware, service packs and patches.
Anti-virus installation included. Additional
software can be installed at a rate or $25/software.
Data backup/transfer not included. |
$100.00 |
N/A |
$75.00 |
|
Data Recovery |
Data
recovery from functioning hard drive due to
accidental deletion will be recovered and
transferred to a DVD. Damaged/dead hard drives
require drive to be sent to a third party vendor for
recovery. |
Hourly Rate |
N/A |
Hourly
Rate |
|
Memory
Installation |
Installation of memory. Memory can be bought
through us, but is not included. |
$20.00 |
N/A |
$15.00 |
|
Hardware
Installation |
Installation of one hardware component with
corresponding software/drivers. |
$45.00 |
N/A |
$45.00 |
|
Hard drive
Installation |
Installation of new hard drive to your computer,
including reinstallation of your operating system,
service packs and patches. |
$100.00 |
N/A |
$75.00 |
|
Network Setup
(Hardwired) |
Networking of up to 3 computers with router so they
can share files, printers, and Internet connection
(if available). Does not include hardware.
If computers are more than 75 feet away from each
other, additional cable cost will apply. |
$100.00 |
N/A |
$100.00 |
|
Network Setup
(Wireless) |
Networking of up to 4 wireless devices, or 2
wireless and 2 wired devices to a wireless router so
they can share files, printers and Internet
connection (if available). Setup includes
wireless security setup, but does not include
hardware. |
$75.00 |
N/A |
$75.00 |
|
Network of
additional devices |
Installation and configuration of one additional
computer, access point, printer or other compatible
device on your wireless or wired network. |
Same Trip
$20/Each
Additional Trip
$40 for first device, $20 for each additional
device.
|
N/A |
N/A |
| Business
Basic (3 devices) |
There are no setup fees
with plans and additional devices $9 per month per
device. All plans include 24/7 phone support, 24/7
online support, adding new devices to network,
computer & server setup, software & OS installation,
tune-ups, diagnostics, repairs, data backup &
transfer. There is no firewall or VPN support. |
$79/per month
For each
additional computer added $9/per month |
N/A |
N/A |
| Business
Enterprise (8 devices) |
There are no setup fees
with plans and additional devices $9 per month per
device. All plans include 24/7 phone support, 24/7
online support, adding new devices to network,
computer & server setup, software & OS installation,
tune-ups, diagnostics, repairs, data backup &
transfer. There is no firewall or VPN support. |
$99/per month
For each
additional computer added $9/per month |
N/A |
N/A |
| Business Pro
(3 Devices) |
There are no setup fees
with plans and additional devices $9 per month per
device. All plans include 24/7 phone support, 24/7
online support, adding new devices to network,
computer & server setup, software & OS installation,
tune-ups, diagnostics, repairs, data backup &
transfer. There is no firewall or VPN support. |
$89/per month
For each
additional computer added $9/per month |
N/A |
N/A |
| Network
Cabling - Drop |
Running the cable,
terminating and testing. Wall plates and
additional hardware are extra charges. |
$125.00 per
run |
N/A |
N/A |
| Removal of
Ransomware |
This is a flat fee to
remove ransomware from PC |
$75.00 |
$60.00 (if computer can
still be accessed via Internet) |
$50.00 |
|
Remote PC
Diagnostics |
Allows us
to remotely log into your machine to diagnose the
problem. Internet connection is required.
Fee waived if repairs are performed. |
N/A |
$30.00 |
N/A |
|
Remote PC Repair |
Remotely
repair your computer through the Internet (Maximum 1
hour) Internet Connection is required.
Connection is encrypted. |
N/A |
$30.00 |
N/A |
|
Webpage work |
Webpage
design, additional content, misc work |
$50.00 hour |
$50.00
hour |
$50.00
hour |
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